Personal Information means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email ID, credit/debit card number, cardholder name, card expiration date, information about your mobile phone, DTH service, data card, electricity connection and any details that may have been voluntarily provided by the user in connection with availing any of the services on FLYK. When You browse through FLYK, we may collect information regarding the domain and host from which you access the internet, the Internet Protocol [IP] address of the computer or Internet service provider [ISP] you are using and anonymous site statistical data.
Use of Personal Information
We use personal information to provide you with services & products you explicitly requested for, to resolve disputes, troubleshoot concerns, help promote safe services, collect money, measure consumer interest in our services, inform you about offers, products, services, updates, customise your experience, detect & protect us against error, fraud and other criminal activity, enforce our terms and conditions etc. We also use your contact information to send you offers based on your previous orders and interests. We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, gender, etc.). We use this data to customise your experience at FLYK, providing you with content that we think you might be interested in and to display content according to your preferences.
FLYK collects CONTACTS data to enable Network building even when the app is not is use. Inviting your financially responsible contacts to join your Network enriches your credit profile and improves your credit services.
FLYK collects SMS data to enable income calculation from transactional SMSs even when the app is not is use. Personal SMSs are NOT processed. This enriches your credit profile and improves your credit services.
FLYK collects CALL LOG data to enable miss call verification when the app is in use. This ensures that the physical phone that is being used for creating the FLYK account also contains the FLYK registered mobile number. It's also used in case of password recovery.
FLYK collects PACKAGES data to enable credit risk assessment even when the app is not in use. This enriches your credit profile and improves your credit services.
FLYK collects LOCATION data to enable credit risk assessment when the app is in use. This enriches your credit profile and improves your credit services.
FLYK collects MEDIA & STORAGE data for eKYC when the app is in use. This enriches your credit profile and improves your credit services.
A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. FLYK uses cookie and tracking technology depending on the features offered. No personal information will be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.
FLYK has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorised access.